Are there any warranties for my stroller?
Dorel Juvenile Group warrants its products to be free from
defects in workmanship and material under normal household use
and service for one year following date of purchase for most
products. Some of our products have extended warranties. This
warranty shall not apply to damages arising from neglect,
accidental damage, or commercial use of the product. This is a
limited warranty. Liability for consequential property damage is
expressly excluded. Proof of purchase is required. To make a
claim under this warranty, you must contact Dorel Juvenile
Group’s Consumer Relations Department at consumer@Quinny-us.com,
fax us at 1-800-207-8182, or write to the following address:
Dorel Juvenile Group Consumer Relations Department P.O. Box 2609
Columbus, IN 47202-2609
You may also contact the Consumer Relations Department at
1-800-951-4113 where you can speak to a Consumer Relations
Representative. Hours of operation are Monday — Thursday 7:00
AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday. Proof of
purchase is required.
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How do I clean my stroller?
You can spot clean the seat pad with cold water and mild soap.
Air dry. Periodically check for loose screws, worn parts, torn
material or loose stitching. Tighten or replace parts as needed.
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How can I remove the canopy on my stroller?
The canopy can be unclipped from each side of the frame.
Conversely, it can be clipped back into place on each side of
the frame. The height of the canopy may be adjusted by sliding
it up and down the frame.
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How can I get the wheels on my stroller to stop squeaking?
It may be necessary to lubricate your wheels with Vaseline from
time to time in order to prevent them from squeaking.
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What is the weight limit of my stroller?
The weight limit on the Buzz™ stroller is 50 lbs, and the Zapp™
stroller is 40 lbs.
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Where can I find the model number on my stroller?
The model number is located on the frame of the stroller just
above the rear wheels.
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